Frequently Asked Questions

International Shipping:

    Q: Do you ship internationally?

    A: Currently, we only offer domestic shipping within Canada. Sign up for our newsletter to be notified when international shipping becomes available.

     

    Gift Customization:

    Q: Can I customize or personalize the gift boxes?

    A: Yes! We offer different levels of customization and personalization:

    • Personalization: Available for select items, such as adding individual names.
    • Box or Package Customization: Includes branding, like printing your company logo on the packaging.

    Details about customization options can be found in the product descriptions. For additional assistance, feel free to send us a message via the chat window or email us at info@hampersbykoko.com.

     

    Minimum Order Quantities for Customization:

    Q: Is there a minimum order quantity for customization or personalization?

  1. Branding (custom logo on packaging): Minimum order of 50 units.
  2. Content Customization: Minimum order varies depending on the chosen content (typically 10 or 25 units).
  3. Personalization (individual names): Minimum order of 10 units.

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    Shipping Costs:

       Q: How much does shipping cost?

      A: Shipping costs vary and will be calculated at checkout. We offer free shipping to some locations within the GTA (Greater Toronto Area).

       

      Gifts for Specific Occasions:

      Q: Do you offer gifts for specific occasions like birthdays, weddings, or corporate events?

      A: Absolutely! As event gifting specialists, we curate gifts for all occasions. Feel free to email us at info@hampersbykoko.com with your gifting requirements or complete this quick survey to get started.